Job overview

This is an exciting opportunity to join AGH Solutions, Team of the Year – Catering.

 

We are now recruiting for an Catering - Housekeeper Supervisor, this role is a multifunctional role, and will cover Hostess & Housekeeper Services, and help to ensure the highest standards of service are given to our patients, service users and colleagues, working alongside the Service Leads and Clinical colleagues

 

As part of the role, you will be loading the Hostess & Housekeeper service on a daily basis, completing meal time observations, presenting and preparing team huddles and communication sessions, along with the daily line to line management of a team of Hostess and Housekeepers, which includes, managing sickness, performance, PDRs, recruitment and training.  Other tasks include, adverse event investigations, roster production, ensuring that the service demands are met within budget and of the SLA.

Our Catering Team which recently won Team of the Year, is passionate about our patients experience, and developing our service to meet the needs of our patients, colleagues and service users, but also that we work collaboratively with internal and external stakeholders, building upon the trusts foundations and right care values.

 

We welcome the unique contributions that you can bring in terms of your experience, along with culture, ethnicity, race, sex, gender identity and expression, religion, disability, sexual orientation and beliefs

Main duties of the job

•    To lead a team and ensure high standards of patient, restaurant, and retail services within designated locations on the site at all required times.
•    To communicate with staff, colleagues and service users taking corrective action where appropriate.   
•    Contribute to the delivery of a quality catering service in accordance with specification standards.
•    To Promote a Just Culture.
•    To ensure that all patient meal requirements are ordered in a timely manner by staff at ward level and that all patient meal requirements are accurately assembled and delivered tin a timely manner
•    Assisting with Hospitality and delivery of hospitality to users.
•    To ensure the provision of the Hostess and Ward Housekeeping Services are provided to the standard required
•    In line with National Cleaning Standards (NCS) ensure the provision of a safe, hygienic environment for patients and staff
•    To communicate effectively with team, work colleagues, and visitors throughout the process of delivery of the service and at all times respecting dignity and confidentiality

 

Working for our organisation

AGH Solutions Ltd was incorporated on 1 September 2017 as a registered company limited by shares. The sole shareholder is Airedale NHS Foundation Trust.

AGH Solutions is a wholly owned subsidiary of the Trust and provides a fully managed suite of healthcare facilities for use by the Trust. AGH Solutions provides value to the Trust through its specific service offer and through its ability to manage developments and operational risk for the Trust and other parties, enabling the Foundation Trust Board to focus on clinical matters. 

Airedale hospital is one of a small number of hospitals constructed entirely from aerated concrete and is seeking to access the Government’s new hospital programme. If the bid is successful, it will be a defining moment for the hospital and the community.

AGH Solutions is an ambitious company and wants to expand its services beyond the hospital walls and into the local region. The company has developed a business growth strategy for 2020-2025 and is seeking a Non-Executive Director that can drive the delivery of these ambitious goals.

Benefits include

26 days holiday a year + Bank Holidays (pro rata)

24/7 access to Employee Assistance Line

Options to buy and sell annual leave

Access to 4 Staff Networks – Enable, Gender, Race Equality and Rainbow Networks (LGBTQ+)

Onsite Children’s Nursery

Access to NHS Discounts